Refund policy

We stand behind our gear and want you stoked with your order.

If an item arrives damaged, defective, or incorrect, we’ll make it right.

If there’s an issue, email us within 7 days of delivery at:

southbostonsurf@gmail.com

Please include:

• Your order number
• A brief description of the issue
• Clear photos if the item is damaged or incorrect

If the issue is approved, we’ll take care of it with a replacement or refund.

Please note:

• We don’t accept returns or exchanges for sizing issues, buyer’s remorse, or normal wear and tear.
• Customers are responsible for return shipping costs unless the item is damaged, or incorrect. Approved refunds are issued to the original payment method. Original shipping costs are non-refundable.

SBSS is built small, intentional, and rooted in South Boston.

Thanks for supporting an independent brand.